FAQ and Delivery Schedule

About Books! by the Box

The Books! by the Box program has distributed nearly 10,000,000 high quality Christian books since its inception in 2000. More than two dozen authors and 40 books have been included in the project over the years. All books are distributed by leaders just like you in their churches, neighborhoods, workplaces and families.


Delivery Schedule

Regular Delivery (5-10 Business Days) via FED EX Ground

Please note: All International orders will be shipped by United States Postal Service

Rush Delivery (3-4 Business Days) via FED EX Express

Questions about your order?  PLEASE CALL at 407-472-2100 or 800-929-2536, or email books@maninthemirror.org


 

Frequently Asked Questions

Q:  How are you able to offer these books so inexpensively?

A:  It’s all about the volume. By partnering with publishers and authors, we negotiate a bulk purchase of a title – we’ve ordered as many as 300,000 copies of a single book! Then we negotiate with a fulfillment house to send large weekly deliveries. By doing everything in volume, we are able to reduce our costs and pass those savings onto our customers.

 

Q: Do you take returns? What is the refund policy?

A: Part of the way we keep our prices down is that we have a pretty tight return policy. Briefly, we will take returns for books damaged in transit, which we will replace; or books delivered after the deadline, which we will refund. However, we typically don’t take returns because you ordered too many. Instead, we encourage you to distribute unused books to visitors, retirement homes, community outreach projects, prisons, and the like. If you simply didn’t like the book (it happens rarely), we will replace it with a different book, but you will be responsible for any difference in price and additional delivery costs. If you have not read a book personally, we strongly encourage you to check the book out thoroughly through Amazon, Google books and with your pastor before ordering a copy for all the men or women in your church.

– – – – – – – – – –

Q: Is this the whole book, or is it abridged somehow? Are they paperback or hardcover?

A: We sell the complete, unabridged book, unless otherwise indicated (we’ve had to shorten 2 books in 10 years). All books are paperback, and most are the typical “pocket” paperback, or approximately 4″ x 6″.

– – – – – – – – – –

Q: Why can’t I get the books in two or three days, like Amazon?

A: This program provides great prices by grouping orders together and fulfilling them periodically.

– – – – – – – – – –

Q: What if I need my books before the next delivery date? Can I get them?

A: Usually, yes. We try and accommodate special needs, but there will be a rush shipping charge, which is usually $10 per box in addition to the regular shipping charges. Based on where you are in the country, this could be from 2-6 days shipping time. We can tell you on the phone. If you need them even faster, we can overnight them.

– – – – – – – – – –

Q: The shipping charges seem a little high. What’s up with that?

A: We just pass along the costs of shipping and handling. For one thing, the price of gas has definitely added to our shipping costs. Secondly, when you’re getting 48 books for less than $2 each, it makes the shipping charge a higher proportion of the overall cost than you might expect. But look at it this way, if you bought 48 copies of a $7 paperback for $336, less than $20  of shipping would seem great!

– – – – – – – – – –

Q: What if I have a book I would like to suggest for the program?

A:  Please let us know! Here are the criteria that we use: an author that most people will recognize, with a timeless or timely message pertinent to our constituency. A “classic” book that people remember (like The Man in the Mirror or The Jesus I Never Knew) or a more recent book from an author that has since published a few other titles (like Playbook for an Uncommon Life) are great ideas. Sorry, we won’t consider an unpublished book – though we’re sure yours is great! We have just learned that people need to be familiar with a book or an author before they’ll give them to all the men in their church.

Got any other questions? Give us a call at 407-472-2100, or email us with your questions or ideas.